Legal Documents

At TurkiyeHealth (Eleva Health Tourism Ltd. Şti.), we recognize that medical travel involves more than just logistics—it involves lives. As a licensed intermediary (TURSAB: 12415 / AK-0140), we operate under a strict code of ethics to ensure the safety, dignity, and satisfaction of every patient.

1. Patient Safety First

We only collaborate with medical institutions and practitioners who are officially accredited by the Ministry of Health of the Republic of Türkiye. We never compromise on medical safety for commercial gain.

2. Transparency in Communication

We commit to providing clear, accurate, and non-misleading information regarding treatments, costs, and clinical outcomes. We ensure that patients are fully informed about both the benefits and the potential risks of any procedure.

3. Privacy & Data Confidentiality

Your medical and personal data are handled with the utmost care, in full compliance with KVKK (Türkiye) and GDPR (Europe) regulations. We guarantee that your sensitive information is only shared with the medical teams directly involved in your care.

4. No Hidden Costs

We advocate for price transparency. All financial estimates provided through our platform are based on official clinic data, and we strive to ensure there are no unexpected "hidden fees" during your medical journey.

5. Conflict of Interest Disclosure

Our listings and recommendations are based on verified qualifications and patient needs, not on undisclosed commercial incentives. We prioritize the patient's medical requirements above all else.

6. Continuous Support

Our commitment does not end when you enter the clinic. We act as your dedicated point of contact before, during, and after your treatment, ensuring a professional feedback loop between you and the healthcare provider.